From first message to full recovery — carefully coordinated
No confusing steps, no hidden surprises. Here is exactly what happens when you choose MedBridge China, and what we need from you at each stage.
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1
Free consultation — share your needs
Contact us via the form, WhatsApp, or WeChat. Tell us about your condition, medical history, goals, and preferred travel dates. You can share existing medical reports (English is fine) — everything is treated with strict confidentiality.
What you get back: a reply from a real coordinator within 24 hours, with clarifying questions and a first indication of suitable hospitals and specialists.
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2
Personalized care plan & transparent estimate
Based on your case, we recommend the hospitals and specialists best matched to your needs, and design a treatment itinerary — consultations, examinations, procedures, and recovery time.
You receive a written, itemized estimate that clearly separates hospital fees (set by the hospital) from our service fee. Nothing proceeds until you review and approve it.
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3
We prepare everything before you fly
Once you approve the plan, we:
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Book your hospital appointments
Consultations and examinations confirmed for your travel window.
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Reserve your hotel
Near the hospital, matched to your budget and accessibility needs.
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Arrange your pickups & transfers
Airport meet-and-greet and all appointment-day transfers scheduled.
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Prepare your documents
Visa invitation letter, medical records translation, and a day-by-day itinerary.
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4
Arrival — your local team takes over
Your driver meets you at the airport with a sign bearing your name. The next morning (or same day, if your schedule requires), your bilingual escort accompanies you to every appointment — handling registration, interpretation, exams, payment, and pharmacy.
Between appointments, our team remains reachable 24/7 on WhatsApp and WeChat for questions, changes, or urgent needs.
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5
Recovery, follow-up & going home
After treatment, we support your recovery period: arranging follow-up appointments, translating discharge summaries and prescriptions for your doctor at home, and coordinating your departure transfers.
After you return home, we remain available for remote follow-ups and record requests — your medical journey doesn't end at the airport.
Clear expectations
What we handle — and what stays in your hands
What we handle for you
- Finding and booking the right specialists and appointments
- Interpreting during every consultation and examination
- Airport pickup, all transfers, and hotel booking
- Medical records translation and visa invitation letters
- A dedicated coordinator and 24/7 support during your stay
What you keep control of
- Final choice of hospital, doctor, and treatment — always yours
- All medical decisions, made by you and your physicians
- Budget — you approve every cost before it is incurred
- Your privacy — records shared only with your written consent
- Pace — we adapt the itinerary to how you feel
Planning your timeline
How far in advance should you start?
It depends on your situation. Here is our general guidance — for urgent cases, contact us immediately and we will tell you what is realistically possible.
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Health checkups & wellness programs
2–4 weeks before your target travel date is ideal.
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Specialist consultations & minor procedures
4–6 weeks, to secure the specialists and dates you prefer.
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Major treatment or surgery
6–10 weeks, including record review, planning, and visa processing.
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Urgent cases
Contact us right away. We will give you an honest assessment of what can be arranged and how quickly.
fully booked itinerary
Start step one — it's free
Tell us about your situation and receive a personalized care plan with transparent pricing. No commitment, strict confidentiality.